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 IMPORTANT UPDATE ON PAYPAL

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pommy48
my life creator

Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: IMPORTANT UPDATE ON PAYPAL   Fri Jan 24, 2014 12:02 pm

As of now the fanclub leader has the funds locked, possibly from a sudden inflow of funds while her Paypal account is just opened brand new. This could have led Paypal suspicious. She needs to provide a proof of receipt, possibly because some of you paid via the 'goods and services' option. As paypal offers the buyers money protection, and the fan club leader can't provide the proof of receipt then the funds might be transferred back to you. It is this point that it becomes increasingly difficult to manage the transactions. The buyer will be responsible for the transaction fee.

Since the fanclub leader buys the alan photobook in bulk she will not have the receipt printed per single photobook. That makes explaining the situation to Paypal only more difficult.

From now on I strongly suggest to use the 'Friends and Family' option to transfer the funds. If you can't do that then I am sorry to say that getting the photobook won't be possible. You are not obliged to transfer the funds if you don't trust. And as I mentioned before the fanclub leader is taking risk on her side by buying a massive order on her money first."

We will wait 2 more days to see if her account can be resolved. If not, I will provide another reliable account for everyone to transfer your payments.

However, please still try to see if your payment might go through. So far, 15 payments has successfully gone through. She has already received $636, so it's not all negative news from me!

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alanamra
ひとつ fan
ひとつ fan

Female Posts : 248
Join date : 2010-03-25
Age : 26
Location : New Mexico, USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Fri Jan 24, 2014 1:10 pm

PayPal is notoriously bad for dealing with this kind of thing unfortunately... I feel bad for the fanclub leader, it will probably be a while before things can be fixed. :(

I just tried to send mine and got, "We're sorry, but we can't send your payment right now." just so you know.
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pommy48
my life creator

Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Fri Jan 24, 2014 4:46 pm

If her account has to take a long time, I will just arrange for everyone to transfer their payments to another AI member. This way, at least when her account is ready, someone else can just transfer everything over to her

As opposed to sending it one by and one and then getting her account frozen again~

I'm really sorry to everyone. This was something that I didn't know would happen. I'm sorry for not providing clear instructions for payments! Sorry!!!!

But the fanclub leader and I will make sure everyone still gets their photobook!

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glowlydays
alan fan wannabe
alan fan wannabe

Posts : 3
Join date : 2010-04-18

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 4:37 am

don't worry, Pommy. just let us know when we can start sending money again (:
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Mark
ひとつ fan
ひとつ fan

Posts : 250
Join date : 2010-07-06
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 11:28 am

I really find it amazing how this all came together so quickly after finding out about the calendar / photo book, and it's availability only in China.  I have to commend Pommy and everyone else that worked with her to make this happen.  I think it is very unfortunate that this became much more difficult than what was originally planned, and it looks like it is turning into a nightmare for some.

Reading the announcement posts from the beginning, it was evident that Pommy desired to find a way that AI members from all over the world could obtain the calendar. She took this cause to sites that might offer a solution which resulted in a possible solution from alan herself, one that would be of some expense and effort on alan's part.  What a great community this is! My heart is certainly touched by all of this, and I am filled with gratitude to Pommy, her friend in China handling a huge portion of the endeavor, and alan.  There are probably several other behind-the-scenes people trying to make this happen, especially the people sending out the photo books to members in their country, to whom I am also grateful.

I still can't believe how quickly this all came together with the level of complexity there is.  I hope the Paypal issues are resolved quickly, but even in the face of this, alternative methods are being explored and implemented.  I hope that everyone who made a purchase appreciates all that is going on to try to make this happen.

Pommy, I know a lot of effort went into this, and is still going on, I want you to know that whatever happens I am very grateful for the wonderful services you provide for all alan fans!
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pommy48
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Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 12:53 pm

I forgot to mention, but the Paypal issue has been resolved! Her account is unfrozen now and is only in a limited status.
But she will be sending in the paperworks, so it'll all be good!

I've sent only emails of those that haven't paid yet updating them on this situation :)


This has been such an incredible 3 days...After everything is over, I will write one long post on my feelings...because there's so much more behind-the-scene kindness that I didn't expect, not just as fans, but as people!

alan fandom really is the best! I'm so thankful that you guys trust me so much. You know that I would never do anything to betray that trust. I just want us to be one small, but loving family and I think we have really accomplished that  Skip 

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martyt
alan fan
alan fan

Female Posts : 207
Join date : 2013-03-27
Location : Italy

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 2:12 pm

I still can't believe all of this.
alan's fandom is the best, PERIOD. Never seen so many amazing, kind people bunched together.
I'm so grateful to be in this fandom. To be in fandoms can be such an ordeal (too many people with obviously different interests, livestyles and opinions), yet alan family is all about love, good criticisms and support. I'm so very grateful.
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adantatu2
RED CLIFF ~心・戦~ lover
RED CLIFF ~心・戦~ lover

Male Posts : 1079
Join date : 2009-11-23

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 3:33 pm

alan family is the best  Yay 
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alanamra
ひとつ fan
ひとつ fan

Female Posts : 248
Join date : 2010-03-25
Age : 26
Location : New Mexico, USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sat Jan 25, 2014 7:47 pm

I agree with all of the above posts :) Thanks pommy and everyone else for making this possible!
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Hmonks
懐かしい未来 ~longing future~ fan
懐かしい未来 ~longing future~ fan

Posts : 549
Join date : 2010-04-07

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Thu Mar 27, 2014 12:19 pm

What is the current update with the photobooks ?
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pommy48
my life creator

Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Thu Mar 27, 2014 2:56 pm

Oh I forgot to update here

But all the photobooks have been shipped out by Carmen. Some countries have gotten them already and are already distributing while other countries are still waiting.

The countries waiting are US, Poland, Finland, Spain, etc.
I don't have the list in front of me right now.

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airun123
桜モダン fan
桜モダン fan

Female Posts : 101
Join date : 2009-11-27

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Tue Apr 01, 2014 3:32 am

I'm from Spain and today I recived it!
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mistermickeyd
ひとつ lover
ひとつ lover

Male Posts : 425
Join date : 2012-09-27
Age : 28
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Tue Apr 01, 2014 6:48 am

So excited for this! Can't wait to receive this in the mail!  
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Black Meddle
桜モダン fan
桜モダン fan

Male Posts : 104
Join date : 2013-02-19
Age : 28
Location : SoCali

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Tue Apr 01, 2014 9:07 pm

I just got my copy today! This is the first celebrity photobook I've ever owned, lol.
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tenshi no hane
天女 ~interlude~ fan

Female Posts : 1690
Join date : 2009-11-24
Age : 26
Location : The Netherlands

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Wed Apr 02, 2014 2:52 am

Still waiting for mine~~  Casual 

And no April Fools thread this time, pom? You're slacking, lady!
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pommy48
my life creator

Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Wed Apr 02, 2014 11:05 am

Hohoho I thought I would let you guys rest for a year....

Next year  Interest Interest Interest Hehe Hehe Very nice 

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mistermickeyd
ひとつ lover
ひとつ lover

Male Posts : 425
Join date : 2012-09-27
Age : 28
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Wed Apr 02, 2014 12:14 pm

I GOT MY PHOTOBOOK!!!  

And yeah, I've never owned any autographed celebrity swag either. It's pretty exciting :3
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tenshi no hane
天女 ~interlude~ fan

Female Posts : 1690
Join date : 2009-11-24
Age : 26
Location : The Netherlands

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Thu Apr 03, 2014 12:31 am

I wonder what you'll have in store for us, pom  Hohoho 

Also, are there any HQ scans out already? Otherwise I'll scan mine (as soon as I get it).
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mistermickeyd
ひとつ lover
ひとつ lover

Male Posts : 425
Join date : 2012-09-27
Age : 28
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Thu Apr 03, 2014 1:42 am

^I'm already afraid of what she has planned... Afraid

That panda's got some tricks up her sleeve, I'm sure of it lol
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martyt
alan fan
alan fan

Female Posts : 207
Join date : 2013-03-27
Location : Italy

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sun Apr 06, 2014 6:41 am

I'm gonna receive mine soon, I just spoke with a custom dude! Yay!!
ps: Italian custom is crazy suspicious. I told them it was a photobook, and they were all like "Just a photobook? You sure?? Yeah, I suppose it looks like just a photobook..." and I was like "...Yeah, because it is. Pretty sure of it. It's just, yeah, a photobook."
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pommy48
my life creator

Female Posts : 7549
Join date : 2009-11-22
Age : 22
Location : USA

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Sun Apr 06, 2014 9:45 am

Oh awesome!

Haha that sounds like a funny conversation  Sweat 

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martyt
alan fan
alan fan

Female Posts : 207
Join date : 2013-03-27
Location : Italy

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Mon Apr 07, 2014 9:43 am

Ok, I just received my copy and it's the MOST GLORIOUS THING EVER.
Really, it's SO amazing, I just... BEST. CALENDAR. EVER.
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tenshi no hane
天女 ~interlude~ fan

Female Posts : 1690
Join date : 2009-11-24
Age : 26
Location : The Netherlands

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Tue Apr 08, 2014 12:34 am

The receiver for my country has gotten the copies so I'll be getting mine this week~  Angel 
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Pinguu
恵みの雨 lover
恵みの雨 lover

Male Posts : 1247
Join date : 2009-11-25
Location : France

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Tue Apr 08, 2014 1:44 pm

Still waiting for mine...  Tantrum *fidgets*
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tenshi no hane
天女 ~interlude~ fan

Female Posts : 1690
Join date : 2009-11-24
Age : 26
Location : The Netherlands

PostSubject: Re: IMPORTANT UPDATE ON PAYPAL   Fri Apr 11, 2014 8:09 am

I received mine~!   



It's so pretty  Embarrass 
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IMPORTANT UPDATE ON PAYPAL

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