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[PLEASE READ] alan 2014 Photobook FAQ I_icon_minitimeSun Oct 04, 2020 6:56 pm by pommy48



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 [PLEASE READ] alan 2014 Photobook FAQ

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pommy48
pommy48
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Female Posts : 7550
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[PLEASE READ] alan 2014 Photobook FAQ Empty
PostSubject: [PLEASE READ] alan 2014 Photobook FAQ   [PLEASE READ] alan 2014 Photobook FAQ I_icon_minitimeThu Jan 23, 2014 1:31 pm

ORDERING
Q: What do I need to order a copy?
A: The only thing you have to do is to email me your Paypal account/address. This is to insure I know you will be able to pay.

Q: When is the deadline?
A: The deadline to email me your Paypal account is 1/24 @ 7 PM CST. After this, I will not be taking any more orders.

PAYMENTS
Q: Who will I be sending the money to?
A: You will be sending it to my correspondent in Guangzhou, China. She will be the one shipping out everyone's packages as well.

Q: When do I send the payment?
A: Right now, my friend is still waiting for her Paypal to be activated, so as soon as it is, I will update again, so everyone can send their payments.

SHIPPING
Q: When will the packages be shipped?
A: There's no definitive date yet, but it will be shipped out after Chinese New Years.

Q: What shipping services will be used?
A: There will mainly be 2 companies use. One is 順豐 (SF Express). However, only certain countries is supported by this. You can check to see if your country is on the list. For those in other countries, EMS will be used. EMS will be a bit slower though.

Q: Will the packages be individually shipped to each person or in bulk?
A: Since alan is paying for most of our international shipping fees, it will still be expensive either way since we have many orders right now. It would be best if all the orders for a country would go to one person. That person could then distribute it to everyone else in the country.

If you are interested, please contact me because I'm in desperate of leaders! So far, I have confirmed leaders for the Netherlands, Taiwan, and Thailand.

I especially need leaders in the US, France, Canada, etc.


Q: How would the leaders get paid when they ship domestically?
A: That is something that the leaders would have to work out with their group. So far, some of the leaders say they will pay for the domestic shipping themselves because alan has already given so much and it would be ungrateful to ask alan to pay domestic shipping.
If everyone in the country live close by to each other, you guys could do a meet-up.
I can work together with the groups and we can try to come up with a solution.

Q: What other info do I need to tell you?
A: If I haven't emailed you back or you haven't replied to my previous emails, please send me your:

Name, address, postal code, and a contact number just in case something were to happen to your package while shipping

Q: What is the policy on customs tax?
A: Should any customs tax be imposed on the parcel, these are for the receiver of the goods in question.

Since customs tax policy differs for each country the sender will declare the value of the parcel as realistic possible. Should you have a special request with regards to declaration of invoice value to reduce or avoid customs tax please send me an email. I will forward the note to the sender.

Do note in case a parcel is lost you only get refunded what you declared. Also take note not to declare the invoice value too low as this will cause more incentive for customs to inspect your parcel possibly leading to higher customs tax charges.

I've only addressed most of the common questions. If you guys have any more questions, please feel free to ask below or to email me
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